Shipping and Delivery Policy
At R M Ayurved, we are committed to ensuring that your order is delivered safely and in a timely manner. This Shipping and Delivery Policy outlines our shipping options, estimated delivery times, and costs. Please review this policy to understand how your orders will be processed.
1. Shipping Regions
We currently ship our products within India and to select international locations. Please note that shipping availability may vary based on your location. If you are unsure whether we deliver to your area, please contact our support team at support@rmayurved.com.
2. Shipping Methods and Costs
We offer several shipping options to meet your needs. The available shipping methods and associated costs will be displayed at checkout based on your shipping address.
- Standard Shipping (Within India): ₹50 flat rate for orders under ₹1000. Free for orders above ₹1000. Delivery in 5-7 business days.
- Express Shipping (Within India): ₹150 flat rate. Delivery in 2-3 business days.
- International Shipping: Shipping rates vary depending on the destination and order size. Delivery times range from 7-15 business days.
International customers may also be subject to local duties, taxes, and other fees, which are the responsibility of the recipient.
3. Order Processing Time
Once your order is placed, it will be processed within 1-2 business days (excluding weekends and public holidays). During peak seasons or promotional periods, processing times may be slightly longer.
You will receive an email confirmation once your order has been dispatched, including tracking information if applicable.
4. Delivery Time Estimates
Estimated delivery times depend on your chosen shipping method and location. While we strive to meet the estimated delivery times, please note that certain factors such as customs processing, weather conditions, or courier delays may affect delivery.
Estimated delivery times:
- Standard Shipping (India): 5-7 business days
- Express Shipping (India): 2-3 business days
- International Shipping: 7-15 business days (may vary based on destination)
If you do not receive your order within the estimated timeframe, please contact our support team for assistance.
5. Tracking Your Order
Once your order is shipped, you will receive an email notification with tracking details. You can use the tracking number to monitor your package’s progress until it is delivered to your specified address. If you experience any issues with tracking, please reach out to our support team for help.
6. Shipping Delays
While we strive to ensure timely delivery of all orders, unforeseen circumstances such as natural disasters, strikes, or global pandemics may result in delays. R M Ayurved is not liable for any delays caused by factors beyond our control. In such cases, we will keep you informed and do our best to ensure your order reaches you as soon as possible.
7. Undeliverable Packages
If a package is deemed undeliverable due to an incorrect address, failed delivery attempts, or refusal to accept the package, the customer will be responsible for any reshipping fees. Please ensure that all shipping information is accurate when placing your order to avoid delays or undeliverable packages.
8. Contact Us
If you have any questions or concerns regarding shipping or delivery, please contact our customer support team:
R M Ayurved
Email: kmukul450@gmail.com
Phone: 7251000003
Address: Bhran Tiraha Etmadpur Agra, Etmadpur, India 283202